Choose your Housing-Pack

All the different services throughout your stay for the Housing Pack you choose.

Comfort Pack

Check-in 10h -17h
Unlimited assistance
Maintenance reactivity 48h
Certified documents
Legal advice
Utilities activation
Help with Housing insurance
Personal City manager
Pick up : Train station
Help with Bank account

Terms and conditions

  • Each pack's price consists in a one time fee, it does not include the rent, the security deposit, housing insurance, bank account nor any external services.
  • The deposit is refunded at the end of your stay.


Check-in inventory

When entering your new room for the first time, the landlord will make an inventory of fixtures. It is very important to do it precisely, because making mistakes could lead to a part or all of the security deposit to be kept by the landlord. A city manager will attend the inventory to verify, translate and explain everything.

Certified documents

A regular French lease contract is a complex document, subject to specific rules. We always make sure that all lease contracts are written out in due form. If the original contract is not in English, we commit to explain it point by point.

Legal advice

Renting an apartment is very regulated in France, each party (the landlord & the tenant) has specific rights and duties. As professionals, we commit to explain in detail what you can/can’t do, and how to do it. We are also available to answer any question regarding legal matters in France.

Utilities activation

In some rooms (most of the time in studios) the electricity, the gas and water are not included in the rent. It requires subscription to services from national companies, over the phone. Since most of you are non French-speakers, a city manager will take care of that for you.

Bank account

Opening a bank account is the most important thing to do at your arrival. It is necessary to activate utilities (electricity etc…), to apply for financial aid for the rent (C.A.F, see below), to pay your rent, get a SIM card, among many other things. Thanks to our partnership with a national bank, opening a bank account with us is totally free.

Housing insurance

Subscribing to a housing insurance is mandatory in France. In some case, the landlord will be able to provide it, otherwise it must be subscribed at the bank (around 8€ per month). This insurance aims to protect you in case of damage (e.g. fire or natural disaster). A city manager will assist you for the subscription procedure.

Dedicated city-manager

A member of the team that has been in contact with you from the beginning. It is always better to always have the same person to contact !


Every student in France can benefit from financial help from the state to pay his rent. The C.A.F (Caisse d’allocations familiales) is the name of the national organism to contact to apply for the aid. A.P.L (Allocations Premier Logement) is the name of the aid. The application quite complicated, requires specific documents, and takes time. We will explain everything to you and assist you all the way through.

Transport cards

If you plan on travelling to other cities of France, you might want to get the “Carte Jeune”. Subscribing to this offer costs 50€ and will save you at least 30% on the price of any national train ticket.

If your accommodation is not located in the area of your host university and you have to take the metro/bus every day, you’ll have to get a local transport card. It costs around 25€ per month and gives unlimited access to metros, buses and tramways of the Lille metropolis.

Pick-up at the arrival

Your city manager will wait for you at the train station, to take you to your room and help carrying your luggage.


After your arrival, we will be available for a certain amount of time to support you, depending on the pack you subscribed to.

Basic Pack : For administrative procedures strictly
Regular Pack : 1 month
Premium Pack : duration of your stay

Tour of the neighborhood

Your city manager will take some time with you to show you the area around your apartment and usefull places !

Booking Priority

Priority against other applicants for the same apartment.

Check-out inventory

Your city manager will attend the check-out inventory to make sure that you get the entirety of your deposit back (unless the room has been damaged).